Returns Information

The CandyShop

Return Policy

1. FINAL SALES: All sales of iLoveHairCandy virgin extensions, custom lace wigs and ALL hairs, Gift cards, cosmetics, jewelry, underwear (swimwear) and items marked as Sale are final. FINAL SALE items cannot be returned for exchange, credit, or refunds.

2. Merchandise items, to be eligible for an exchange or credit as described below, the merchandise must be returned unworn with tags and must be accompanied by the original receipt.

Returns are accepted within 5 days from the date of purchase when you bring or return by mail (we do not cover return shipping fee) your merchandise to The CandyShop for an exchange or store credit only.   



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